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Read the below Information:
You hired a contractor to carry out work in your home, but the work was completed to a very poor standard and problems have appeared since. You are writing to formally complain and request that the work be rectified.
- • Describe the work carried out and the specific problems that have appeared since completion
- • Explain how the poor workmanship has inconvenienced you
- • State what action you expect the contractor to take and by when
Words: 0
Important Keywords/Phrases
Sample Answer
17 keywordsDear Sir/Madam, I am writing to formally complain about the quality of work carried out at my property, 18 Cedar Avenue, by your company in August. I engaged your services on 3 August to install new kitchen flooring and fit a replacement bathroom basin, and both elements have been completed to an unacceptably poor standard. The kitchen floor tiles are already lifting in two areas and the grout was applied unevenly, leaving visible gaps. In the bathroom, the basin fitting has developed a leak at the base and the sealant around the edge has cracked and discoloured. This work was only completed on 18 August, less than two weeks ago. The poor workmanship has caused me considerable inconvenience and I have had to place towels around the basin to prevent water damage. I am requesting that your company send a qualified engineer to inspect and rectify all defects within seven days of this letter, at no additional cost to me. Should this not be arranged promptly, I will seek an independent contractor and pursue reimbursement of the costs. Yours faithfully, Diana Rowe