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Read the below Information:
You and your companions became ill after eating at a restaurant and believe the cause was poor food hygiene at the establishment. You are writing to the restaurant manager to formally complain.
- • Describe the meal you had and the illness that followed
- • Explain why you believe the restaurant's food handling was responsible
- • State what action you expect the restaurant to take and warn of a potential report to health authorities
Words: 0
Important Keywords/Phrases
Sample Answer
14 keywordsDear Sir/Madam, I am writing to formally complain about a serious food hygiene incident I believe is directly linked to a meal I had at your restaurant on the evening of 16 August. I was dining with two guests, and all three of us experienced significant gastrointestinal illness beginning within six hours of leaving the restaurant. Our symptoms — which included vomiting, stomach cramps, and diarrhoea lasting over 24 hours — are consistent with food poisoning. We all ate the chicken dish that evening, and none of us had eaten anywhere else that day. I have since learned that another customer who dined at your establishment the same evening experienced identical symptoms. I am formally requesting that you review your food handling and storage procedures as a matter of urgency and investigate whether there was a hygiene failure on that evening. I would also like to receive a written response acknowledging this complaint. Should I not receive an adequate response, I will report this matter to the local food safety authority for investigation. Yours faithfully, Andrew Bell